TWIW Insurance Services has more than 150 years of combined experience in every facet of the insurance industry, from commercial and personal lines to employee benefits and investment services. Formed in January 2005 from the merger of Tolman and Wiker Insurance and InWest Insurance Services, TWIW is the Central Coast’s largest independent insurance brokerage, with offices in Bakersfield, Salinas, Santa Maria, and Ventura.
Our brokerage team combines extensive industry knowledge and market specialization to provide comprehensive risk protection and claims management for clients in virtually every sector of the marketplace. By striving for excellence, TWIW has earned a reputation for meeting clients’ needs with innovation, integrity and dependability.
With 19 principals, 165 employees and $240 million in premium volume, TWIW is one of the top-50 independent insurance brokers in the nation. Yet unlike large national firms, TWIW continues to be locally owned and operated. For clients, this means face-to-face interaction with like-minded business owners who live and work in the same community and can anticipate and manage whatever changes come their way.
We offer sound protection backed by personalized service, and our broad selection of highly rated carriers means access to the best insurance products and prices available. But our relationships don’t end once coverage is in place. TWIW members continuously monitor claims activity and workplace environment to help clients minimize risk, control losses and protect their bottom line. This accounts for a client retention rate of more than 95 percent, one of the highest in the industry and a testimony to the quality and dedication of our staff.
TWIW knows that people are our primary asset, and we devote considerable resources to recruiting the most competent professionals and ensuring their continual growth. Our brokers are top producers with extensive industry experience that allows them to quickly assess and meet each client’s specific needs. Because of our local ownership, TWIW members are also stakeholders in the communities they serve, taking on leadership positions in civic and industry organizations and hosting educational seminars to keep clients informed of the latest trends and regulations affecting their business.
With origins dating back to 1923, TWIW has a rich history of specialization in oil, agriculture, construction, technology, manufacturing, municipalities, recreation, health care, education, retail and small business. Our portfolio caters to commercial insurance products and services including property, casualty, workers’ compensation, contract surety, employee benefits and investment services, and we offer personal insurance coverage as well.
Throughout our history, TWIW has continually adapted to the changing environment – finding new ways to position ourselves against the competition, maintain local ownership and enhance the career opportunities for our staff. With this legacy of leadership, autonomy and service, TWIW has successfully merged tradition with innovation, stability with entrepreneurship. In doing so, it offers its clients unsurpassed service and security.